SQUARE ONLINE

VEHASEN · ‎07-31-2023

SQUARE ONLINE IS NOT PROCESSING PAYMENTS WHO IS FACING SAME PROBLEMS?

Breffni · ‎08-01-2023

Hi @VEHASEN thanks for your post 👋

There are no ongoing disruptions which would impact payments on Square Online at the moment. You can check our status page to confirm at any time.

If you are still unable to accept payments, please reach out to our support team directly as we can't check account-specific information here on the Community, unfortunately.

Let me know if there is anything else I can do.

Breffni
Community Moderator, Ireland, Square
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Candlestore · ‎08-01-2023

@VEHASEN;

I just ran into this issue with my online store and It is not through Square nor does Square process my credit cards there. My processor is trying to say card was not verified. Customer used the card plenty of times gave me the information and I typed it in as an order in my store, it was declined also. Put the SAME information in my Square Stand and it went through. This was a discover card if that matters, customer had 16 previous orders with us.

So not sure if this is a Square Online issue or some new security features from credit card issuers.

Keith
Owner
Pocono Candle

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