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Good Morning!
We upgraded the website FINALLY to the latest version of Magento 2.4.7-p1 and we have updated our Square Extension to version 1.18 and I noticed a functionality was missing or maybe I don't have an option selected correctly.
Problem: Magento no longer assigning Square IDs to products
Previous Solution: Under the product page, there was a section called "Inventory Location" and that is now missing on the product page. To assign a Square ID previously, I would select the location as our physical store front. Enter the stock amount. Then save. It would generate the Square ID and sync with our Square inventory.
I do see an option for "Single Stock-Source Mode" on the Catalog and inventory synchronization tab and I'm wondering if that's the source of my issues.
I'm attaching screenshots of items previously synced vs new products I would like to sync:
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Troubleshooting
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Hey there @atozmedical. Unless I’m missing the point of your question here, this is not a problem that can be addressed by Square. It sounds like Magneto is no longer providing functionality that they used to provide. Even if Magneto does provide a connection to your Square account — as it seems that it does — it is their responsibility to use Square’s APIs to obtain and use the variation’s Square ID, which it does not seem they are doing any longer. That ID does exist in Square, but it’s up to Magneto to access and use it.
That’s my long way of saying that if I AM understanding your quandary, only Magneto will be able to help you resolve it. If I am misunderstanding you, please do not hesitate to reply and clarify for me and I’ll try again.
Square Champion, Innovator & Expert
Piper’s Ice Cream Bar, Covington KY USA Website Facebook
Click here to see a list of third-party apps I use to add functionality to my Square account!
If my answer resolves your issue, please take a minute to mark it as Best Answer. That helps people who find this thread in the future.
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Hey there @atozmedical. Unless I’m missing the point of your question here, this is not a problem that can be addressed by Square. It sounds like Magneto is no longer providing functionality that they used to provide. Even if Magneto does provide a connection to your Square account — as it seems that it does — it is their responsibility to use Square’s APIs to obtain and use the variation’s Square ID, which it does not seem they are doing any longer. That ID does exist in Square, but it’s up to Magneto to access and use it.
That’s my long way of saying that if I AM understanding your quandary, only Magneto will be able to help you resolve it. If I am misunderstanding you, please do not hesitate to reply and clarify for me and I’ll try again.
Square Champion, Innovator & Expert
Piper’s Ice Cream Bar, Covington KY USA Website Facebook
Click here to see a list of third-party apps I use to add functionality to my Square account!
If my answer resolves your issue, please take a minute to mark it as Best Answer. That helps people who find this thread in the future.
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- Mark Thread as Read
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Hi @atozmedical !
@TheRealChipA is correct. This would be on Magneto to help you resolve. Please let us know if you have any further questions regarding this matter. I am sorry that we aren't more help with this one.