Pickup dates not available in Google Chrome

[wateroakhouse]

I have blocked out some pickup dates in December, but when clients use certain browsers, they only get a 12-day window to order from. 

i.e. Today (December 5) they can order thru December 17th.

But, in some browsers, all the dates I've allowed are visible. (This is the way I need it)

Thank you, Dena

[_Violet]

Welcome back to the Community, @wateroakhouse - Thanks for reaching out and for bringing this to our attention.

Sorry to hear your clients are experiencing some issues with your Online Store pickups. Chrome is usually the recommended browser when using Square because it does work best with our web pages. Though I understand, this may be difficult to communicate to your clients and to get them to use Chrome if they prefer another browser.

I'll see if I can get some more information on this from our eCom Support Team. I'll be sure to reach back out to you, here, once I receive an update. Appreciate your patience in the meantime!

[_Violet]

Hi there again @wateroakhouse - Alanah here, following up on my last reply.

I reached out to our eCom Support Team and they've let me know that it would be best to have you get in touch directly with Support so they can look further into this issue for you.

If you'd like to speak with our Support Team by phone, you can give us a call at 855-700-6000 between 6am-6pm Pacific Time Monday-Friday. If you call outside of these hours, you will be required to enter your Customer Code to validate your account.

You can also get in touch with our Messaging and Email Support Teams here.

Thank you for understanding!