My customer received their invoice in Spanish but my Square account is set to English?

[CrazyTown]

The title of this thread has been edited from the original: My Account is in Spanish... Account is set to English...

Good morning!  My customer is getting her 2 invoices in spanish.  Everything in my community, my preferences, my app, EVERYTHING is set to English.  What is going on? How do I resolve this so she can pay her invoices?  

Thank you in advance!

Erin

[CrazyTown]

My INVOICE sent my to customer is in Spanish.  NOT my whole account!  

[Helen]

Sorry for the frustration @CrazyTown - that sounds strange! If this is only happening with one customer it could be her device settings that are causing the invoice to show in Spanish.

Is your customer able to check their device setttings? Or could they open the inovice on a different device? If you need to you could share a link to the invoice manually to test this out! (To share a link to the invoice: open the invoice > select More > then select Share).