More Abandoned Carts Than Normal

[OneWintryNight]

I am suddenly getting a lot of abandon carts.  I've had none in the past 3 months until this week, when I've had 9.

Is there a way to check if something is wrong with my check-out process?

Thanks!

Karen

[Summer2024 · Accepted solution]

Hi @OneWintryNight ! 

First of all, I am so sorry about the delay in response here. 

Have you continued having more abandoned carts than normal? 

Something that could have happened is your site started garnering more attention and traction, leading to more customers visiting your site. 

My advice is to have a friend or even yourself try and checkout on your site to make sure everything is working properly. 

I hope this helps and let me know if you have any other questions!