Items show as unavailable.

[KeatonHammack]

So, my website is published and can be found at https://reality-printing.square.site/. The desktop version of the site allows you to purchase items and more, but if you pull up the website on a phone, it says all of the items are unavailable. There isn't a limited amount of stock for this, so what do I do? I don't even have a stock set since there isn't a specific number I can enter there.

[PartyManiaMD]

Testing your site on both desktop and mobile neither are allowing purchase. 

Have you checked to make sure fulfillment is turned on for the items you want to offer shipping on?

I'm not an expert on shipping but I know I was having issues with setting up fulfillment for pickup and set it to manually allow me to change whether each item is pickup or delivery.

I would take a look here to see if any of these FAQ's would be helpful and if that fails I'd recommend contacting support to see if they can offer any insight into why you're not able to checkout.

[KeatonHammack · Accepted solution]

Fixed it all! I just needed to clear my cache and data.

[NOVEL-TEES]

I created my free weebly account for Square Sales Shop. It shows my items unavailable for sales or to purchase. I checked all my settings and see nothing wrong. TIA

[Ellie_]

Hi there, @NOVEL-TEES,

It sounds like there are some troubleshooting steps we need to walk through to see why this is occurring! I moved your post to another thread where a Seller had an experience like this. First, I recommend taking a look at the help article that @PartyManiaMD provided, this goes through different set up stages that could impact item visibility. If all of that is set up correct, then we recommend clearing cache like @KeatonHammack suggested.

If you still run into trouble, please let me know and provide the link to your site. Last, I did notice that this is your first post on the Square Community, so I just wanted to say WELCOME! 😁