Import Error - Price Format

I am trying to edit the Item Library with Excel.

I have exported to an XLSX format, and edited the contents as needed (minimally).

Upon Import it asks for a Column Assignment for Price Format.

This column does NOT exist in the export and I am concerned to create a new column because I don't know the appropriate content options (we have $US and "variable").

I cannot import the modified XLSX (or CSV) until this is resolved.

 

1,109 Views
Message 1 of 7
Report
6 REPLIES 6
Square Champion

@PAA ;

I just checked my XLSX download for my library and Column J    Price is formatted as a number and the pricing is 5.00  not $5.00 for the format.   Not sure if this is your issue.  I have never been asked for Price Format when uploading my csv or xlsx files to Square.

 

Have you created any Items through your Square dashboard as a sample?  Then downloaded the xlsx file?  That is how I created my templates for uploading to Square so I knew how each column should be formatted.

 

It has been awhile since I created my catalog but am continually adding things to it either from the dashboard or uploading a xlsx or csv file.

 

 

I am thinking I made the $ assignment when I created my first item using Square not the upload from csv or xlsx file.   Try entering one item through your computer with Square Dashboard.   Here: https://squareup.com/dashboard/items/library 

 

Let me know if that works.

Keith
Owner
Pocono Candle

Mark as Best Answer if this Helped you solve an issue or give it a thumbs up if you like the answer.
Square Support Number 855-700-6000.
Make Sure App and OS is up to date on your Device.
1,083 Views
Message 2 of 7
Report

Almost all items are created through the Square app on our iPad.  

Some are created by the Online portion.

Unfortunately, when creating an online item with a Category, it does not equate to the Square category when used on our iPad.

That was the reason I wanted to export all items, manually assign categories and then re-import.

 

I did create a single item, export, delete top lines (so labels are in Row 1) and then attempt import.

Note that Price Format appears (not in our export) and I cannot assign a column or "NONE".

 

PAA_0-1695482959165.png

 

1,076 Views
Message 3 of 7
Report
Square Champion

So do you want the Price as No Price that you enter the price at the time you sell the item?

If that is the case leave the Price Column empty in your xlxs file.  Then at the time of sale you will be asked for the price.

 

There is no Price format in excel files

 

Keith
Owner
Pocono Candle

Mark as Best Answer if this Helped you solve an issue or give it a thumbs up if you like the answer.
Square Support Number 855-700-6000.
Make Sure App and OS is up to date on your Device.
1,039 Views
Message 4 of 7
Report

The issue is the request to define the "Price Format" column for import.

There is no such column in the Export.

In the screen shot snippet you will see the dialog requesting a related import column for Price Format.

 

Selecting any of the "choices" of variable, 24.95, or 60.00 does not do anything.

Normally, we would select a column heading such as "Token", "Item Name" etc.

There is no "NONE" option like other import fields.

In other words, I cannot seem to provide any proper answer to how to map Price Format.

I do not want to create a fake column lest this wipe out all my prices already in the database somehow.

 

Thanks for your attempts at helping!  So far though, the issue remains.

 

 

1,024 Views
Message 5 of 7
Report
Square Champion

I agree there is no Price Format column in the Export, but I am not even seeing it when I create a new item in the Dashboard on a computer.  See Screen shot :

 

adding item.png

 

What happens if you export the Catalog as a CSV file?

 

The Excel xlxs file sometimes has extra sheets for when people created different units and precissions or components for bundles.  I am just trying to figure out how you have the Price Format when creating a new item but I am not having the same Field on the dashboard or an Ipad using Square for Retail....

 

Are you on the newest update for Square on your Ipad?  On a computer the webpages update automatically so that would not be the issue if you are doing this on a computer.  

 

 

Sorry I can not help and the issue as you have pointed out is you have the extra field that I am not even able to see. 

 

Keith
Owner
Pocono Candle

Mark as Best Answer if this Helped you solve an issue or give it a thumbs up if you like the answer.
Square Support Number 855-700-6000.
Make Sure App and OS is up to date on your Device.
996 Views
Message 6 of 7
Report
Square Champion

Actually now when I look at my excel xlsx format it has the word Variable in for the price.

I know I use to leave the price blank and Square would ask me to enter the price.  So here is what my actual row looks like for my Barcode Miscellaneous:

 

 

That is how my Miscellaneous item appears in my xlsx file.  Now when I scan the barcode manual entry I am asked to enter a price.

 

                        
Instructions                    
Fill in your catalog information below. Avoid some of the most common errors by making sure each row contains an item name; an item and its variations have the same category and description; GTINs are 8,12, 13, or 14 characters and contain numbers only; and every item referencing an option set has both an option set name and an option value.              
                        
Custom or created by SquareCreated by SquareExample itemSmallOunce 1.000A12345100% organic soft cotton t-shirtApparel653412483659Visible, Invisible, Hidden 24.99Y or NY or NSizesSmall12.99KT's ClothesABC1231015Y or N5Y or N
Reference HandleTokenItem NameVariation NameUnit and PrecisionSKUDescriptionCategoryGTINSquare Online Item VisibilityWeight (lb)PriceSellableStockableOption Name 1Option Value 1Default Unit CostDefault Vendor NameDefault Vendor CodeCurrent Quantity Pocono CandleNew Quantity Pocono CandleStock Alert Enabled Pocono CandleStock Alert Count Pocono CandleTax - Pa Sales Tax (6%)
#miscellaneous-regularNDU2GE62WOP6CUUNCEHVSYKGMiscellaneousRegular manual entry     variable           

Y

 

 

When i import this back to Square I do not even delete the top instruction rows.  The Reference Handle and Token  columns are auto generated by Square.  If they are blank Square makes it a New item and assigns a value to these fields.  And yes my Barcode is manual entry.    category and variations are blank because this item is a generic item for One off items that were put the Price on the item and could be for multiple items.

Keith
Owner
Pocono Candle

Mark as Best Answer if this Helped you solve an issue or give it a thumbs up if you like the answer.
Square Support Number 855-700-6000.
Make Sure App and OS is up to date on your Device.
1,022 Views
Message 7 of 7
Report
This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.