How can I force log out from my device?

[johnsonsfarmnh]

[The title of this thread has been edited from the original: I can't log out on my device]

I am the owner with multiple employees using one tablet/device. I can not log out of the device so my employees can use their own passcodes. I set up Team Permissions and individual passcodes for each employee.

The Square App on the device automatically asks for the owners passcode, but does not accept anyone else's, so I tried to log out as the owner, but it won't allow me to log out. Any suggestions? 

[Alex_]

Hello @johnsonsfarmnh,

Thank you for posting in the Seller Community. Welcome.

Are you looking to just switch between other employees, or do a complete and full sign out to remove your account from the app?

Please let me know by replying in this thread. I'll keep an eye out for your response.

[Ballenabar]

I have the same issue. I am unable to log myself off of the POS so that other team members can log in.   MikeM

[_Violet]

Hi there, @Ballenabar -  thanks for reaching out 👋

I'm happy to help but will need some more detail in order to better understand your question. Are you encountering something that's preventing you from logging out or do you just not see the option to log out?

Whenever you have a moment, please reply to this message with a little more information describing your technical issue or question. I’ll be sure to follow up as soon as possible.