Having trouble adding packages to my website

[FT-LMT]

I created all my packages and made sure they could be sold on my website. I started out with the free trial for Square Plus since that is required to sell packages. After the trial ended, I haven't been able to get my packages listed back up on my website even though I've paid for the Plus membership. Do I need to recreate all my packages again or is there a quicker way I can get them back up?

[TheRealChipA · Accepted solution]

Hey there @FT-LMT.  That definitely sounds like a bug in the Square subscription process.  You shouldn’t have to do anything once you subscribe.  I’m going to tag the Square Moderators.  One of them will see this and assist you in resolving it.  Just hang tight.  I’m posting this at 11pm ET. LOL

@Kassi_@RSosebee1@_Violet@MayaP@RobynR@Summer2024@Ellie_@Katie_SQ@Laurie_@Sineaid@Sammie_C

[FT-LMT]

Thanks for your help! 🙏