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Force offline transactions to post?

Like many, I disconnected my square register from the internet during yesterday's outage so I could accept offline payments.  Now that square is back up, I have re-connected to the wifi, but the offline transactions are not posting.  Is there any way to manually force each transaction to upload?

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Square Champion

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Hi @Cataumetfish.  I’m checking to see if you are still having this issue.  It looks like the things were still coming fully back up when you posted this.  I just recently (in the last 30 minutes) saw all of my offline transactions process and appear in my transaction history online.  You may have just been in line with the thousands of others in the same boat.

Chip
Square Champion, Innovator, Expert and Truth-Teller (The good, the bad, and the ugly. Lol)
Piper’s Ice Cream Bar, Covington KY USA
Website Facebook
Click here to see a list of third-party apps I use to add functionality to my Square account!

If my answer resolves your issue, please take a minute to mark it as Best Answer. That helps other sellers who find this thread in the future.

View Best Answer >

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I have charges still processing from yesterday's outage.  I have not logged out of square, yet none of them seem to be going through even though we are connected to the internet.  What do I do?  Will I just lose the funds? I have screen shots from 2 devices showing processing. 

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same boat. asked service in chat (they don’t pick up phone even though regular business hours) and they could not assure us that the charges would not simply fall off and disappear. 

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Square Champion

Best Answer

Hi @Cataumetfish.  I’m checking to see if you are still having this issue.  It looks like the things were still coming fully back up when you posted this.  I just recently (in the last 30 minutes) saw all of my offline transactions process and appear in my transaction history online.  You may have just been in line with the thousands of others in the same boat.

Chip
Square Champion, Innovator, Expert and Truth-Teller (The good, the bad, and the ugly. Lol)
Piper’s Ice Cream Bar, Covington KY USA
Website Facebook
Click here to see a list of third-party apps I use to add functionality to my Square account!

If my answer resolves your issue, please take a minute to mark it as Best Answer. That helps other sellers who find this thread in the future.
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