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When attempting to log into my account, upon entering my email address, I get an "error occurred. please try again later".
I have been trying for 2 days.
This is not a password issue as I cannot even access the screen to enter the password. This happens immediately after entering my email address.
Any way to contact support? So far, all I'm finding is that I need to log in before I can contact support. It's a frustrating cycle.
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Hi @ReginaClose, really sorry to hear about the issue you’re experiencing here.
To confirm, do you receive this same error message when you try and sign in on a different web browser? (E.g., Google Chrome, Mozilla Firefox, Safari). Do you sign in via the Square Dashboard (squareup.com) or Weebly.com?
Our Support Team is available by phone at 855-700-6000 between 6am-6pm, Pacific Time, Monday-Friday.
I’ll keep an eye out for your reply!
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Fun Fact: I was able to log in to leave this question with the same log in information I would use regularly. I just cannot log in through the main log in page which allows me access to update our website.
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Hi @ReginaClose, really sorry to hear about the issue you’re experiencing here.
To confirm, do you receive this same error message when you try and sign in on a different web browser? (E.g., Google Chrome, Mozilla Firefox, Safari). Do you sign in via the Square Dashboard (squareup.com) or Weebly.com?
Our Support Team is available by phone at 855-700-6000 between 6am-6pm, Pacific Time, Monday-Friday.
I’ll keep an eye out for your reply!
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I am experiencing the same problem, "error occured. please try again later" in both chrome and firefox, using the weebly site. When i downloaded the webly app, i also couldnt sign in, but was able to sign into square business app, any help would be greatly appreciated.