Any way to schedule in house orders?

[SSDylan]

We have a business where our customers can do certain wellness services and we want to be able to schedule drinks/food for them to be available when the service is completed. Is this something that is possible?

[Sammie_C]

Hi @SSDylan, we appreciate you reaching out. Welcome to the Square Community!

I can definitely look into this for you. Just to confirm, are you using Square Appointments and Square for Restaurants?

Whenever you have a moment, feel free to let me know.

[SSDylan]

Yes using both. Essentially just looking for if their is a way to put like a 25 minute delay on a order. For example someone does a 30 minute massage, we can schedule a drink to have a 25 minute delay so that the ticket is printed 5 minutes before they are done and it is ready right when they get out of their massage. Something similar to this functionality if possible.

[Sammie_C · Accepted solution]

Thank you for the quick response, @SSDylan.

At this time, we do not offer an order delay function. I actually found a post from a seller in a somewhat similar situation from our Ideate platform, a great place for sellers to add new ideas and improvements to Square products. Feel free to comment on that thread as well, because the more traffic we get on a post, the more likely our product managers are to see it.

Something else mentioned in the post I linked to, is a function called coursing for checks. If you are subscribed to Square for Restaurants Plus or Premium, this is offered. With coursing, you are able to signal to the kitchen when to start making a certain food item.

I hope this helps a bit! Please let us know if you have any other questions.