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out of stock

I make products to order and can't remove "out of stock" notation on featured menu items.  Please provide detailed instructions how to make this go away.  I don't want to track stock and am not selling on-line.

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Best Answer

I figured it out, hadn't done pickup / delivery section in setup.  

View Best Answer >

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36 REPLIES 36

It still seems to be not functioning.  Let me know what you need so you can see if all the boxes are checked.  Thanks.

 

https://do-bar-inc.square.site/

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I think I might see the problem.  In my Items Library I added stock and made sure the location was coming from DO Bar Inc (there are several locations now that I don't use and they were all selected).  In my Site Items page it still reflects the stock as zero.  Going into an item on the site item page and going to Additional Information the stock says zero (total inventory from options table)...but it's supposed to sync with the items library.  Where is the options table I'm supposed to go in to?  I'm working with the Candy Cane Chocolate Chip Donut.  Thanks.  

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Sorry for all of the messages...but I found the problem.  The pickup/delivery was not set.  Thanks for being patient.

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Admin

I just checked the website and it looks like items are all showing as in stock now. Glad to hear you were able to resolved this @DoBarBakery

Tra | she/her
Community Engagement Program Manager, Square
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I am also having this issue and can’t figure out how to get any items to show up as in stock. When I go to edit the stock, It says I have one item available online but my site items all show nothing in stock. I have tried all of the above and have been trying to troubleshoot on my own for hours as it’s likely something I’m missing but I can’t figure it out. 

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I'm having the same issues with no resolve. help!

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The issue for me was that my address was listed twice in my locations. I had to delete one of them so that it would allow my items to say in stock at the remaining location. 

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Square Community Moderator

If you've already gone through our troubleshooting steps, and set up either a shipping, or pick up / delivery option, reach out to our CS team so we can take a closer look at your settings @ASHE. Reach out here when you have a chance. 

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This is an event for a non-profit golf tournament for scholarships, we sell raffle tickets, golf entries, mulligans and sponsorships so we have no deliverables or pick-ups.  I changed the item "Type" to a Service. This resolved my issue of "out of stock". Thank you for your comments. 

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Hello, I'm having a problem with removing the out of stock off items

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Square Community Moderator

Hi @Ljrice71

 

It could be because a fulfillment method isn't set up for your store. 

If you have finished setting up your fulfillment methods, give support a call here.

 

Thank you!

Frances
Community Moderator, Square
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Everybody says they have the same problem, but then they say they fixed it without explaining, and I need help!

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Square Community Moderator

Hi, @emmadafrogger

 

Welcome to the Community!   

 

Can you post a link to one of the items on your website that is showing "out of stock"?

 

I look forward to your reply.

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I am having the same issue as others here. I have setup the pickup location and entered stock for the items. They all still show Out of Stock. here is my site - https://square.link/u/VqFzjNhm

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Ignore the previous comment - I have found a way around this. I deleted the item and started over.

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Square Community Moderator

Thanks for letting us know you were able to resolve this, @rondabrown 

 

Please let us know if you run into this issue again so we can investigate further.

 

p.s. Welcome to the Seller Community! 😊

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