Is it possible to use a QR code to open an existing ticket?

[mikesclub]

I use tickets to track a customer’s store credit. For example, if we give a customer $100 in store credit, we just open a ticket for that customer and add purchases to it until the total reaches $100. 

The problem is, tickets are shown in the order they were created, and they’re not searchable, so it takes time to find a particular customer’s ticket. 

I would like to give each customer a card with a QR code on it. I want to scan the QR code and have it open the ticket. 

is this possible, or does anyone have any other ideas for how to find a ticket quickly?

[Headpinz]

Hey,

Have you thought about using house accounts or gift card for this purpose? 

Personally if you’re giving them a in-house credit I’d use Gift Cards.   Simply issue an eGiftCard via Square which will issue a QR code.  You can use that QR code each time they make a purpose or store it right on customers account. 

Here is some information:
https://squareup.com/help/us/en/article/8402-sell-and-send-gift-cards 

I have some alternative ideas if you’d need them.