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Getting Payment Failed message
Getting a message that payment Failed
Manually entered all CC information, number correct, exp. date correct CV # correct Zip Correct
Says Go back something went wrong, Go back and review the sale. it does not point out error ?? confused. anyone see this ?
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YES! I have been having this issue when I have been trying to manually enter CC info under quick charge or even itemized sale. I've reviewed the information and it all looks correct. I even refreshed and tried to enter again...still got the "payment failed. something went wrong. review sale or cancel transaction." It would be nice to know where the error is before I have to reach out to the customer to tell them their card isn't working and I don't know why.
Maybe the card info the customer gave was wrong, but it would be nice to know if the CC info is invalid before I have to talk to the client about this. I'm currently waiting on a response from Square Support.