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Real time Shipping options disappeared after migration
Shipping options are empty on the check out page now and not charging shipping on orders.
We don't use Shippo because we have a multi-decade UPS account and negotiated rates with USPS already. When they did the migration, all the real-time rate options vanished. Does anyone have a fix? Our items are non-standard so the one-size fits all styles they have left don't work for us.
Old Options with our own accounts connected:
New ones says we have nothing linked:
When I go to link:
and the rates options:
No real-time

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Hey @Dollplaza –Thanks for your patience. Could you provide the link to your site? Also, do you have delivery enabled here?
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Thank you. We are Dollplaza.com and have neither a public store nor delivery. We are shipping only.

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Thank you for the information! I’ve escalated this to Advanced Support and will let you know what I find out as soon as I have an update. @Dollplaza
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You have accepting online orders off. Can we enable it to test this out? @Dollplaza
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I have re-enabled orders and confirmed it is working.