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Quantities Not Syncing

I have multiple items that have a Qty discrepancy between Square Items and Online Items. I think they are mostly items that I have added recently but I have too many items to manually check easily.

 

An example is:

Cuphead: The Delicious Last Course

 

It should have a qty of 1 but shows 0

 

Is there any way to kick off a resync of all items?

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Square Community Moderator

Hi @Duckbill - I'm sorry to hear that this issue with your item quantities has brought you to the Seller Community😥

 

This does sound off, but it's difficult to pinpoint what may be happening without looking at your account and reports with you, which we aren't able to do via the Seller Community. For this type of issue, I suggest that you get in touch with the Square Online Support Team. If you haven't already, please reach out to Support directly by logging into your Square account and heading here.

Violet
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.



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