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No longer selling CBD

I used to sell CBD but haven in 6 months. My account was put on hold 3 months ago. They asked me to answer CBD questions and send CBD information about my website. I told them I no longer sell CBD. They told me to opt out of the CBD program . I did this 2 months ago., I have talked and emailed multiple people and all I get is a email asking me to answer the same questions or they will put my account on hold. they have been holding $422 for 3 months and don't seem to want to help. I have has Square for many years but had to change so I could get paid and pay my bills. Meanwhile I received another email today informing me my account was going to be put on hold. How do I get someone to release my funds?

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