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Items out of stock Online but showing as available in Item Editor

The title of this thread has been edited by a Square Moderator from the original: "Why is inventory saying out of stock?"

 

I have items that are showing up out of inventory on the website but when I go to edit them it shows I have them available.

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Square Champion

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Hello @YourHandsOrMine !

 

there may be a couple of reasons for availability issues:

 

- I’ve seen times where Squares sites take a few minutes to update things, especially if you’ve been doing a lot of updates

-usually it has to to with a fulfillment mismatch. Make sure your item and your site are expecting the same fulfillment settings. I’ve seen this error if you have an item set for shipping but you don’t have shipping as a fulfillment method set up for your site. 

-item types can sometimes cause this problem too. If you’re running a retail page, make sure none of your items are set for Food and Beverage

 

If it’s none of these, please reply with your website address so we can troubleshoot further. 

Ryan Wanner
Golden Pine Coffee Roasters
Colorado Springs, CO, USA

Square Champion: I know stuff.
Beta Tester: I break stuff.
he/him/hey you/coffee guy/whatever.

Happy Selling!

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Square Champion

Best Answer

Hello @YourHandsOrMine !

 

there may be a couple of reasons for availability issues:

 

- I’ve seen times where Squares sites take a few minutes to update things, especially if you’ve been doing a lot of updates

-usually it has to to with a fulfillment mismatch. Make sure your item and your site are expecting the same fulfillment settings. I’ve seen this error if you have an item set for shipping but you don’t have shipping as a fulfillment method set up for your site. 

-item types can sometimes cause this problem too. If you’re running a retail page, make sure none of your items are set for Food and Beverage

 

If it’s none of these, please reply with your website address so we can troubleshoot further. 

Ryan Wanner
Golden Pine Coffee Roasters
Colorado Springs, CO, USA

Square Champion: I know stuff.
Beta Tester: I break stuff.
he/him/hey you/coffee guy/whatever.

Happy Selling!
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Square Community Moderator

Appreciate you jumping in here to offer some common explanations, @ryanwanner!

Violet
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.



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