Don't want CashApp and AfterPay showing as payment options

[lukester199]

I see that below my area for taking a credit card, it is also showing CashApp and AfterPay as payment options.  I do NOT want them there.  I don't accept CashApp.  Why is this being forced on me.  How do I get rid of them?  I have been with Square for a lot of years, and don't recall seeing them in the past.  Please help

[JK_Fiber_Art · Accepted solution]

Hi Lukester199,

By default, these methods are enabled however, like many options that Square offers - you can disable or turn them off - you have options.  Below are the steps I took. 

For Afterpay:

Login to your Square Account Dashboard

Select Settings

Select Account & Settings

Select Business Information

Select Payment Methods

You should see Afterpay - click on the 3 Dots - there you can turn off

For CashApp:

Login to your Square Account Dashboard if not already there

Select Online

Select Settings

Select Checkout

You should see CashApp - there you can turn off

[lukester199]

Wow, JK_FIber_Art.  Thanks so much for those very clear instructions.  I followed them and disabled both AfterPay and CashApp.  AfterPay is no longer showing, but CashApp still is.  I went back and checked that setting, and it shows turned off.  Any idea why it would still be showing.  Why would they even put that there.  Don't I have to have a CashApp account to accept CashApp, and I don't have a CashApp account.  Thanks.

[ryanwanner]

@lukester199Tagging in for @JK_Fiber_Art here...

CashApp may still be enabled on your point of sale. Check More -> Settings -> Checkout -> Payment Types and disable there as well. That way it can't be used at your register.

In answer to your other question, CashApp is a part of Block, which Square is a part of also. As a Square seller, you don't need to have a personal CashApp account to accept CashApp payments. It is just a convenience for the customers who do. CashApp transactions will deposit just like a credit card transaction. The only major difference on your reporting is that CashApp and credit card transactions will show on different lines on the Payments report. In order to get a full picture of your credit card transactions, you'll have to manually add them both.

Hope this helps clarify things!

[Adrianam23824]

JK_Fiber_Art