Coupon on top of automatic discount

[StilesSupplyCo]

I think it would be beneficial to be able to stack coupons on stop of automatic discounts. I'm all about adding value to my customers shopping experience and I run a pretty regular automatic discount. What I'd like to be able to do is run a limited bonus coupon code alongside that, but square removes coupon functionality once an auto discount is applied and only allows for entry of a gift card at check out.

I want to be able to offer an extra 5-10% off or $5 off on abandoned carts, even with my already discounted products. I know I personally love being able to apply multiple discounts when I'm shopping, so I'd like to be able to offer that same sense of value and savings to my customers.

[Ria]

Hey there, @StilesSupplyCo . I’ve gone ahead and changed the status of this feature request to “Open”. You provided a great assessment on the potential business use/need for something like this on our platform from a seller’s perspective. This is a useful tool for our Product Team to use as they build the future of our products. As more information becomes available, a Community moderator will come in and change the status letting all of the subscribed sellers know. 

[byakki]

I’m currently having the same

issue and have multiple automatic discounts, running a sale via coupon (since there is no option for a store wide sale still) and a customer wasn’t able to apply the limited time coupon. Would love to know the status of this update.

[StatBlessed]

I have a customer who was placing an order for multiple items and only one of them had an automatic discount.  Because they cannot stack or combine coupons/discounts, the coupon would not apply to the other item.  Any time I do this, I have to create a custom item in my store for them to purchase at the discounted rate.

[tinafoundation]

I think Square needs to work harder on making coupons and discounts more flexible for sellers.  I spend a lot of money every month for Square Marketing, Square Loyalty and text messaging.  But I can't give my customers an automatic discount on a product (e.g., 15% off all pizzas today) plus ADD on top a coupon for my text subscribers (e.g., thanks for being a text subscriber, not only get 15% off pizzas, but also here's a $3 off coupon).  It's so frustrating!! Why wouldn't a coupon code work in my online store on top of the automatic discount?  Why are those two things not compatible?  And every time people offer suggestions like this, Square just says "we'll open this up as a ticket and think about it" and nothing ever happens for YEARS.  I've been using Square for 10 years, and it's always like this.  PLEASE add in the option of being able to stack discounts and coupons.