Can't create online checkout link in Square with existing weebly account

We have a weebly account for our website, and a square account with the same login email (square was just created). 

When I try to create a checkout link or a buy button for an item in Square, I get "Your email is linked to a current Weebly Account. Sign in to your Weebly account to connect it to your Square account, then create your checkout link."

When I log into Weebly, I get the option to set up a website (I don't because I already have one) and select "sell items online) which brings me back in the same circle I started in.

The import items from Square fails in the online store section and when I try to sync, I get a "

Early access for new users only
While we work to make our Square inventory sync feature available to existing Weebly users, you can update your website by logging in here.

Early access for new users only

While we work to make our Square inventory sync feature available to existing Weebly users, you can update your website by logging in here.

Any questions? Our Support Team is ready to help."

I'm stuck and in a spiral with a Square site that is worthless to me.

Any ideas?

 

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HI, Square and Weebly are one platform now.  Customer Support is your only option. 

 

You can try to contact Customer Support with this link.  Monday to Friday, 6:00am-6:00pm PST.

 

Contact Customer Support

https://squareup.com/help/us/en/contact?panel=FAB456B04971&skip_unit_select=true

 

You will get a few options to contact, click Call Us, a new browser window will open with phone number and customer code.

 

You must be logged into your account and is best on a laptop or desktop.  Phone app sometimes displays unavailable at times.

Hope This Helps!
TERRI

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Best Answer

HI, Square and Weebly are one platform now.  Customer Support is your only option. 

 

You can try to contact Customer Support with this link.  Monday to Friday, 6:00am-6:00pm PST.

 

Contact Customer Support

https://squareup.com/help/us/en/contact?panel=FAB456B04971&skip_unit_select=true

 

You will get a few options to contact, click Call Us, a new browser window will open with phone number and customer code.

 

You must be logged into your account and is best on a laptop or desktop.  Phone app sometimes displays unavailable at times.

Hope This Helps!
TERRI
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Hello, 

 

I am facing the same problem. Did you manage the find a solution?

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