Hello! I would like to let everyone know that you can now use Square Loyalty with all Square Online purchases. This will allow your customers to enroll, redeem, and earn Loyalty points at your checkout page with their phone number.
A few things to keep in mind while you use this feature:
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You must ask for your customer’s phone number during checkout on Square Online. This is a default option that is set to “on.” If this option is off, you can turn it back on in your checkout settings.
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Your customers can redeem rewards during checkout. They can enroll for your Loyalty program, or view their earnings on the order confirmation page.
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If you have multiple Square locations: Your Loyalty program is tied to your Online store location. If you have separate Online Stores (each tied to a different location) you must create a separate Loyalty program for each store. You can check if your current Loyalty subscription is tied to your online store location here.
Category-based rewards are not redeemable online at this time.
You can find more information in our Overview of Square Loyalty, but feel free to ask any questions you have below as well. Thanks, everyone, for your time!
Square loyalty program does not work with online sales, only sales in-store thru Square POS.
online purchases do not qualify for loyalty programs currently. and you can only have one loyalty program active at a time.
unfortunately, Square loyalty only works in store currently. 95%+ of Square credit card transactions take place in stores so that is what the loyalty system was built for to start with.
