I need the support line for Square phone Number

[afous]

I have signed up with Square POS System and our first night was last year 17th December and we had to close until last night Wednesday the 6th January and I did running to some issues that I need to fix before I start the shift this evening at 6:00pm.

please if you can forward the support line number for Square

Sincere
Omar

[Seamus · Accepted solution]

Hey @afous,

Thanks for reaching out!

You can reach our Australian support team on 1800 760 137. Lines are open Mon-Fri, 9am-5pm Melbourne time 🙂

[NELSEN]

Thank you Seamus.  I must've missed the contact part.  Will do.  Thanks. 🙂

[Seamus]

No worries @NELSEN!

It is a bit of a cumbersome process to find the number online - I believe the flow is designed to try and get sellers to use the support centre as much as possible before calling (as a fair portion of the calls we get are for basic questions like "What are Square's fees?" etc).

So to find the number on the website you need to:

1. Sign in to your Square account

2. Head to our contact page from the Support Centre menu (https://squareup.com/help/au/en/contact)

3. Go to "Other"" then "I don't see my issue"

4. Click "Call Us"

Totally understandable that not everything is on the website though, and you will need to call for some things! 

[Fundraiser]

Great thank you I will call on Monday or happy to trouble shoot online too.

[Jo26t]

having problems with my website becoming active, would like to actually speak to someone to walk me through. I am in australia, does anyone know the customer service number?

[Seamus]

Hey @Jo26t, I've moved your post to this thread - it's 1800 760 137 🙂

[NELSEN]

Newbie!  Setting up square is not as easy as I thought.  Is there anyone to ACTUALLY talk to in Square???

Articles are ZERO help

Thanks

[NELSEN]

How do you ACTUALLY TALK to someone at Square????

I need set up help now

Please

Thanks

[Seamus]

Hey @NELSEN,

Thanks for reaching out and welcome to the community 🙂

I've moved your threads across to this topic that covers how to get in touch with our support team via phone!

You can talk to someone at Square by picking up the phone and dialling 1800 760 137 to reach our helpful support team - lines are open Mon-Fri, 9am-5pm, Melbourne time 👍

[BBSA]

This is ridiculous. I am asking a simple straightforward question regarding my delivery. Why is it taking me all morning to get an outcome? This is the worst service I have ever experienced, and I regret having any business with Square.

[Arie]

Hi @BBSA,

Thank you for reaching out and sorry to hear you've had trouble getting in touch with us! 

While we can't assist with deliveries via our community forum, our team would be happy to help. You reach our support team on 1800 760 137, from Mon-Fri, 9am-5pm AEST, or contact us via online chat or email:

1. Sign in to your Square account

2. Head to our contact page https://squareup.com/help/au/en/contact

3. Go to "Other"" then "I don't see my issue"

4. Click "Message us" or "Email us"