How do I delete an expired Voucher from the Square Marketing tab.

[Tracey73]

All my on-line vouchers have now been moved over to Square Marketing but there's no option to delete expired voucher that you don't need anymore.

[Katie_SQ]

Thanks for your question, @Tracey73! 

I've reached out to the Square Marketing team to get some more information on this for you, and will be in touch as soon as I have more news to share.

In the meantime, I'd recommend using the sort by Expiration feature to move expired vouchers to the bottom of the list:




Thanks for your patience! 

[Katie_SQ · Accepted solution]

Thanks for your patience @Tracey73, 

I’ve heard back from the Square Marketing team, and they’ve confirmed that, at this time, there’s no ability to delete expired vouchers, they can only be cancelled.

If you have any ideas on how the Vouchers experience could be improved within Square Marketing, we’d love to hear your thoughts on the Square Marketing Feature Request Board. Our Product Team monitors this board and continuously improves our products based on feedback like yours. When submitting a request, be sure to include the desired feature and explain how it will help your business succeed. Describe how you would use it and what you expect from it.

Thanks again for posting, and please let us know if you have any other questions!

[Tracey73]

will this feature be available in the future ? as it was available before the migration over. Also you can't edit Voucher either.

[Katie_SQ]

Thanks for following up, @Tracey73!  

The ability to delete expired vouchers is currently on our Product Team’s radar, as well as coupon editing - though I don’t have a timeline that I’m able to share at the moment.

More details on the migration of vouchers from Square Online to Square Marketing, including the changes, recent improvements, and plans for the future can be found in this thread, and on our Support Centre.

We appreciate your patience in the meantime. If you have any other questions, please let us know!

[Tracey73]

Can we Get update on these features, as a business we use these codes every day and the ability to not be able to EDIT or DELETE its coming just ridiculous. its been over a year.

[HagansDogTreats]

Agreed, we want the option to delete vouchers that we no longer need/use. 

[HagansDogTreats]

There’s currently no ability to delete expired vouchers, they can only be cancelled. Can this be changed. We want to delete vouchers that we are no longer using. 

[Katie_SQ]

Thanks for reaching out, @HagansDogTreats!

To ensure we compile all similar feedback in one place, I've moved your additional post to this existing thread. We merge duplicate conversations to help us track requests and updates more effectively.

The ability to delete expired vouchers is currently on our Product Team’s radar, though I don’t have an ETA to share on this right now.

I recommend keeping an eye on the Product Updates board for further news on this functionality once it’s available. 😊

[Simone27]

Since my vouchers/coupons have moved to marketing the new ones do not show up on the drop down when you try to offer a first order code on the online popup 😞

Has anyone else have this problem?

[leadastray]

So the ability to do a simple EDIT or DELETE is still not available years later.... how about we work on the simple solutions for actual productivity instead of features that cause everyone issues and have no added benefit? Why is this stuff so hard???