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I'm at 71% and usually see a offer by now (between 65%-70&).
Posted 06-01-2023
I'm where you are at (minus the actual loan offer part.) Sale are up about 60% over a year ago and processing is up about 65%. All the other things are in the green.
I think most people's frustrations are that it's just not transparent and there isn't a clear goal to strive for. It is also disheartening to just be told the same quotes over and over. It comes across as uncaring and impersonal. Which if that's the case is fine, that should be conveyed to clear up misconceptions and so people don't get their hopes up. It would also come across as more professional to state those things (economy and such) from Square itself. It would let people know where they stand and can make appropriate decisions.

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Hi all 👋 @Blackbear579 @DD_2019 @Me2018_ @Swain - I just wanted to drop in to provide some context on Square Loan offers:
Square accounts—including accounts with an active loan—are reviewed for eligibility regularly. You don’t need to contact us or provide any additional information to become eligible for another loan offer. You can check your Square Dashboard (at any time for more information about your current eligibility status.
Offers are not guaranteed and we are unable to predict when your business may receive another offer. Loan offer details, as well as the timing of eligibility, may differ from your current Square loan. You can find additional details here in the Square Loan Eligibility FAQ support article.
If you have any additional questions about Square Loans, you'll need to get in touch with the Square Financial Services Team by logging into your Square account and heading here. The Financial Services Team's business hours are Monday - Friday, 10 AM to 7 PM CST.
I hope this information is helpful but please do let me know if you have any additional questions.
Community Moderator, Square
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Hello, @Fca.
It's understandable that you're curious about the timeline for a new loan offer after being denied, especially given your previous experience. Every case and account is different, on this platform we do not have greater visibility regarding your account and loan qualifications.
For Square Loan related questions and Loan availability or eligibility you will want to reach out to the Square Banking team. They are available at 855-700-6000 between 6 am - 6 pm Pacific Time Monday-Friday. Our designated team will be more than happy to help you further.
In addition, we went ahead and merged your post to this existing thread where other Square Sellers have discussion their Square Loans. We merge duplicate conversations together to keep like comments in one place, and to make it easier for others to find the thread in the future.
Thank you.
Community Moderator, Square // Moderadora de la Comunidad, Square
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Inicie seción y haga clic en Marcar como "Mejor Respuesta" si mi respuesta contesta su pregunta.

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Hello, @bsa77.
We understand that not being guaranteed a loan offer can be frustrating.
If your business isn’t eligible for another loan at this time, rest assured your account is automatically reviewed regularly to determine eligibility.
We recently added a eligibility page that you can navigate to by going to the Loans tab on your Square Dashboard to gain more insight into the status of your Square Loans eligibility. We analyze your business’s data for key factors that determine eligibility, such as processing volume, payment frequency, and account activity. Please note that there are many factors that may affect your eligibility, and accounts are evaluated as a whole.
If you’re eligible for another loan, we’ll notify you through email and in your Square Dashboard.
I hope this information is helpful, but please do let us know if you have any additional questions or concerns.
Square Loans Team
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Square, the Square logo, Square Financial Services, Square Capital, and others are trademarks of Square, Inc. and/or its subsidiaries. Square Financial Services, Inc. is a wholly owned subsidiary of Square, Inc. All loans are issued by Square Financial Services, Inc. a Utah-Chartered Industrial Bank. Member FDIC. Actual fee depends upon payment card processing history, loan amount and other eligibility factors. A minimum payment of 1/18th of the initial loan balance is required every 60 days and full loan repayment is required within 18 months. Loan eligibility is not guaranteed. All loans are subject to credit approval.

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I know everyone loves cash and cash is king type thing. My only issue is our location and we are downtown but literally each way you go we are surrounded by interstates going up north or south. A mile from that is another interstate that goes straight across the whole state. We belong to the Chamber of Commerce and each meeting is about security and safety. We are in a prime location to be robbed. We have a floor safe and everyone knows its money and your life isn't worth it type thing. But cards I swipe they go and I just prefer cards over cash for that reason. I know a lot of people will carry a set amount of money so they don't go over their budget type thing and I get that but ughhhhh go get a prepaid credit card please! Lol 😆 luckily we are right next to the famous Cops and Doughnuts so we do have a lot of police presence in our downtown area.
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A garden center that I am friends with went cashless 4 years ago (just happened to time out with the covid) because they do over 15 million in 3 months and having 30 registers with teenagers counting out tills and runners collecting was just getting too much. Now if you want to use cash you are able to buy gift cards with cash on the way in. Lots of Facebook backlash and yet in the end sales were up 17%.
I don't know that I would ever go cashless but I am fine with the few percent Square takes in exchange for the ease of transactions and speed. We are surrounded by the 3rd and 5th poorest cities in Illinois and literally next to a highway. Never has anything happened but it always could. I try and clear the registers every hour.,

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Thank you! I tell everyone to drop every hour just to be safe. It's just a strange switch for our type of business? Most coming into a retail furniture store have a range or amount they want to spend and usually 9/10 out of 10 it's cards not cash? Thank you! You always have great insight or advice!
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I know I don't want to go cashless or checks type thing but I'm a worry wort. Not so much for me but my employees. If the weather is bad I send them home and I stay type thing. Lately it's so hard because we go through stages of months of cash and checks and boom then cards and no cash? It's hard right now to figure out what customers are doing? Luckily I live 2 miles from our business and can be there or leave in just a few minutes. Like I said I'm worry wort and over think everything! 😆 🤣 😂 thank you for your insights it always helps or I don't feel like I'm going crazy!
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I don't know how to submit a general reply so replying. Finally received a new offer today 81% paid off and slightly lower than last loan. It is my busy season and I usually do see another around September.

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Congratulations! My last loan in March slightly higher even though increased sales but it is what it is. June that offer was 1/4 of any loan after 12 years and I was shocked! Looking at the trends that what was going on with most. That loan I was 91% paid back with as well. I'm glad you got an offer and thank you so much for posting it helps others as well. Here's to a great summer coming up!
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Good for you! Gotta love the busy season! You posted great and thank you it helps others see kinda a trend. Every one and every busy is different but you can gage it better! I wish you all the best and keep continuing that busy time!
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Thank you 😊 now I'm bouncing all over! One week all cards and the next cash or checks. I'm guess I should just be happy they are shopping! Thank you 😊
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I am wondering too, when I will be offered another loan. I’ve had 15 loans all paid in full over the last 9 years! I have processed almost a $1,000,000.00 with Square and have never had even 1 chargeback or any problem whatsoever! I was counting on receiving another offer and was looking in to purchasing more Square equipment, register, etc. but I’m actually really upset that nothing has been offered. Seems a little cold and I’ve now been searching for a new merchant provider who can be a little more personal about my business and the business needs overall. I’ve really liked Square but now I’m too upset…
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And regardless of credit, or anything else, the heaviest weight should be my history of PAID LOANS with Square! And the amount of time and processing I’ve put into this company!

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It sure does! I replied to your post above. Good luck, and if you have a chance, look at the pinned post's “click here” part. It does help, especially when it comes to business owners like yourself. It is hard to explain to a lot of newer users on loans 1-3 that you are just starting with your history and building a relationship; it is a little off at the beginning. You and others have that loan history, and years with Square play a big part. With no guarantee, we got so used to say 2017-2019 of that almost guaranteed offer at 70-75% it was clockwork for me. Now, as a business owner, I understand that at 91% (my last offer) that extra 20% is meant to benefit us by rolling over so much of the previous loan and more for us to invest back into our business. That is a good bump in your offer even if your loan amount stayed the same! My offers are still increasing as my sales have. Once you receive your offer I just try to remind people to remember roughly what your % was and use that as a rough guide going forward. It is important to note that we don't know any more than the rest and no guarantee is just that. The Mods do a great job here and understanding that they can not answer questions about your account or mine on a public forum is or should be understandable nobody wants their business out here. Keep watching your dashboard and keep swiping!
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Hello, yes, Square is still doing loans. The % paid back is trending higher. The Mods have a post pinned above. The click here explains why the change or other relevant information about loans right now. You are absolutely correct that your history with Square is extremely important and plays a big role with loans. It's not you, obviously, as it sounds like you have a great track record with Square. All the positives, growth, increase in the volume of swipes, adding new customers, and one of the big ones in previous history with Square and loans. You check all those and 0 issues on returns, chargebacks, etc. Unfortunately, with no guarantee of when an offer will be or will come, all we can do is follow the trends here. It has been roughly 85%-95% paid back. Not all, of course, you will see a handful of 70s and the same for those paid off completely. They are still going out daily worldwide and haven't slowed down really. We just see the ones looking here is all. Good luck and hopefully soon!
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Hi @svhottie!
Thanks for posting on the Seller Community.
We appreciate your loyalty when choosing to partner with Square for your past business loans. We understand that it is frustrating that we can’t guarantee that you’ll receive a new offer. It’s important to everyone that lending through Square Banking is done responsibly. We know your business is important and we don’t take that lightly.
Square accounts are reviewed on an ongoing basis to ensure that each business gets the right customized offer. If you become eligible again, we’ll notify you directly through email and your Square Dashboard. You may check the eligibility page by going to the Loans tab on your Square Dashboard to gain more insight into the status of your Square Loans eligibility.
Feel free to reach out to us directly if you have any additional questions!
Square Loans Team
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This is a service email from Square Financial Services, Inc., a wholly owned subsidiary of Block, Inc. All loans are issued by Square Financial Services, Inc, a Utah-Chartered Industrial Bank, Members FDIC.
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