Partially paid invoice

Sugarmamacookie

Hi! I had a person change the amount of items needed after they already paid their deposit .. their deposit covered the amount in full

$95 deposit (50%)

then they decided to cancel the other half needed, so they are fully paid but when I edit the quantity on the invoice it says the need to pay .01 more 🫠 I really don’t want to charge them .01. Is there a way to go around this?

TheRealChipA

Hi there @Sugarmamacookie. Since the invoice is still technically open, you could just mark it as paid. To mark an invoice as paid in Square Dashboard:

Go to Orders > Payments (or Invoices > Payments) > Invoices.
Next to the invoice, click (•••) and select "Mark as paid."
- Or open the invoice, click More, then "Mark as paid."
- Or scroll to Payments in the invoice and click "Mark as paid."
Confirm the amount, payment method, and optionally add a customer or personal note.
Click Save.

For details, see the Square Support article: Accept payment for an invoice.

Chip A.
Square Expert & Innovator and member of the Square Champions group. (But NOT a Square employee, just a seller like you)

Was my post helpful? Take a moment to mark it as a possible "best answer." I hate the term, and wish we could just mark posts as "helpful." But this is our only mechanism at the moment. Just remember "Best answer" should be interpreted as "helpful," and nothing more. LOL. "Best" (ugh) answers help folks possibly find solutions to similar problems they are hoping to solve.