Questions & How-To
Questions, suggestions, and general tips and tricks for getting the most out of Square. For urgent questions, please contact us at square.com/help.

Recent Discussions

I cannot get into my account because I cannot remember the 4 number code. How can I cancel it?

5 - Supporter
Posted 10-31-2019 in Questions & How-To
1 Reply

Is there a way to charge a processing fee when a customer purchases an e gift card online

5 - Supporter
Posted 10-30-2019 in Questions & How-To
3 Replies

Hello! I had just been issued a new card from square, but for some reason the Activation screen is not there. It only wants to still give me the option of getti...

5 - Supporter
Posted 10-30-2019 in Questions & How-To
1 Reply

Hello, I have a non-employee business partner who I need to make payments to.Is there a way to do this directly from the square app? Is there a feature for this...

5 - Supporter
Posted 10-30-2019 in Questions & How-To
1 Reply

Dear Square Help, I have received two notices indicating that Square is refunding customers. The customer is not identified, the amounts are not recognized, an...

5 - Supporter
Posted 10-30-2019 in Questions & How-To
1 Reply

We are running a athletic competition, where competitors can compete in up to 6 different events. With there entrance fee, two competitions are covered. For add...

5 - Supporter
Posted 10-29-2019 in Questions & How-To
1 Reply

Why can't we send out a recurring invoice to clients that has been scheduled for the future. I want to let them know they have a invoice, but they don't get not...

6 - Contributor
Posted 10-28-2019 in Questions & How-To
3 Replies

I issued a refund to a customer and about a week after the refund processed they issued a payment dispute for the amount of the refund. It is still possible ...

5 - Supporter
Posted 10-25-2019 in Questions & How-To
3 Replies

We are trying to use the Square for registration for a GALA for both Sponsorship and individual registration, on the individual side I need to be able to collec...

5 - Supporter
Posted 10-28-2019 in Questions & How-To
3 Replies

Hello: Knowing that isn't possible to change the owner's name.I tried to create a new account under my name as a owner of the business but unfortunately it won...

5 - Supporter
Posted 10-29-2019 in Questions & How-To
1 Reply
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