Loading a physical card that’s already been paid for?

[Alisp]

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[Lou8 · Accepted solution]

Hi @Alisp , thanks for posting and welcome to the Community !

I'd be happy to help but I'm not sure that I understand your query. Are you looking at toping up a gift card that already has funds on it ? If so, you're able to reload a gift card at any time – before or when the balance reaches £0. To reload a gift card from the POS:

1. from the Checkout screen, tap Library > Gift Cards.

2. Swipe or enter the gift card number.

3. The gift card balance should be shown at the top next to the gift card number.

4. Load more value on this gift card.

You'll find more information about how gift cards work on our Support article, or feel free to reach out to me if you have any other questions 🙂.