No inventory update after selling two items

[Andrew_L]

Hi, I did my first sale with square register yesterday and today the inventory has not updated. I sold two items and both have not updated.I have enabled tracking and low stock alerts in the dashboard. Am I missing something? Thank you

[Andrew_L]

Issue has been fixed by support group. I mistakenly had two locations, one set up with inventory and one without. The one without took the payment hence no inventory update. Once the correct location was assigned inventory update was fine.

[Arie]

Hi @Andrew_L,

Thanks for getting in touch! Welcome to our Community 😊

Glad to hear support was able to help you out. Please feel free to write back in if you have any other questions about inventory tracking.