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kyotoroaster
‎06-07-2021 10:55 AM

square dock stopped charging

my dock has stopped charging - I ordered it september 2020 - the tap works fine - I have two of these units - but they go to different locations - can I order just the dock? is it under warranty?

 

I dont have the box anymore - so I have no idea what the serial number is

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JustinC
Alumni
‎06-08-2021 12:58 PM

Yes, your dock is still under warranty. The serial number is optional. File a claim here. @kyotoroaster

Justin
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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