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Scentedmoments
‎09-08-2022 11:22 AM

Payment Links

My customer is in Spain, I am in UK - have tried to send her payment links, test, email and messenger and none of them work !! - any ideas ? 

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Breffni
Square
‎09-08-2022 01:41 PM

Hi there @Scentedmoments, welcome to the Seller Community 🙂 

 

That sound's strange, there shouldn't be any issues sending the link to Spain. I have a few questions so I can look further into this. 

 

Are you creating the payment links directly from the Point of Sale app? Is your customer receiving the links and they are not working or are they not reaching her at all? 

 

Any additional information would be helpful - also if possible, paste the link here so I can take a look. Thanks! 

 

Breffni
Community Moderator, Ireland, Square
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