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Can I prevent funds withdrawn from my bank account for selling gift cards?

I just use square for gift cards online and physical. Every time I sell a gift card in store a few days later square withdrawals 2.5% of the gift cards value from my bank account. I have many charges of these a month and itโ€™s time consuming to go through them all and balance everything. Is it possible to just have this amount withdrawn from my square balance instead of my bank account? 

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Square Community Moderator

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Hi @ecarr, thank you for reaching out. 

 

This is a great question. I checked with our gift cards team and they said that the charges are typically taken off the Square balance first. However, if there's not enough of a balance by the settlement time at the end of the day (such as when there were a lot of cash purchases), the fees are taken from the external bank instead.

 

I hope this helps a bit, and please don't hesitate to reach out if you have any other questions.

Sammie_C
Community Moderator, US, Square
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Square Community Moderator

Best Answer

Hi @ecarr, thank you for reaching out. 

 

This is a great question. I checked with our gift cards team and they said that the charges are typically taken off the Square balance first. However, if there's not enough of a balance by the settlement time at the end of the day (such as when there were a lot of cash purchases), the fees are taken from the external bank instead.

 

I hope this helps a bit, and please don't hesitate to reach out if you have any other questions.

Sammie_C
Community Moderator, US, Square
Sign in and click Mark as Best Answer if my reply answers your question :sparkles:
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@Sammie_C Thereโ€™s $188 in my balance at the moment and it still withdraws from my bank account. Is there a minimum balance needed?

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