I tried everything whatever in the troubleshooting, nothing works. There is no printer enable from USB. Cash register and stand connected with the same USB hub then only printer disabled. Printer is on with green color power light. Anyone truly help for this matter.

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what printer do you have?  just to verify more information this is an iPad in a Square Stand device?



Bob Van Kalker
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In response to VanKalkerFarms

Star TSP100

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In response to Amaravati

Hi @Amaravati - If nothing is working with the printer troubleshooting article, you may want to call our CS team to get some live troubleshooting help. 

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My square reader stand under add printer says my printer is disabled? 

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In response to shaunwyrick

what printer do you have and how is it connected to the Square Stand?



Bob Van Kalker
My Van Kalker Farms Garden Center Facebook page
My Rise'n Roll Bakery Schererville Facebook Page
My Rise'n Roll Bakery Valparaiso Facebook Page
My Rise'n Roll Bakery Cedar Lake Facebook Page
SQUARE LOGO
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In response to VanKalkerFarms

Same issue.. I have a star TSP100 future printer.. square says its disabled how do I fix it

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In response to sistersholistic

Hi @shaunwyrick and @sistersholistic! Welcome to the Seller Community.

 

Check out the answer from @katieand here with the troubleshooting steps and link to contact Support if those don't work.

 

Ashley C
Community Moderator, Square
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