site overview defaulting to Norwegian

[CoachJulie]

Since last week, when I log into my account, it is defaulting to Norwegian language asking to translate into English. Why would this be happening and how can it be changed immediately? Needs to be rectified immediately! 

[Adam7]

Welcome, @CoachJulie. 

I'm not sure why that happened, but click on the language dropdown on the very bottom right and choose English. That should get your account converted back over to English for you.

[CoachJulie]

Thanks for your reply. I did as you suggested, and the issue seemed to have been resolved, but when I logged back in a few days later it defaulted back to Norwegian.  

[davidteater1313]

THIS IS A WASTE OF TIME. DONE WITH WEEBLY
THEY DON'T HAVE ANY SUPPORT

[Ellie_]

Hi there, @NOHELP 

I apologize for the inconvenience and frustration on your account. Are you able to clear your cache or try to open your account in an incognito browser? Please let me know if this issue continues to occur! 

[currymonster]

I'm having the same problem.  The page isn't woirking properly and has suddenly switched to Norwegian.. Can't seem to get it back to english.

[Bernadette3]

Hi @currymonster Sorry for the inconvenience. Are you able to change the language from the dropdown in the bottom right corner of the dashboard?

Can you let me know if you notice the language changes after clicking a specific page or tab in the dashboard? I see this reported often, but I'm still not sure why this is happening. 

[teacher11]

This is happening to me as well.  When I add a button all of the editing commands are in Norwegian.  I don't see any drop down menu in the bottom right hand corner to select English.  Can you please post a picture of what you are referring to?

[currymonster]

Hi  Yes, I can change the language but it doesn not always remain so when I next log in.

Regarding what page changes etc might cause it - I think it's mainly logging in and out, however the first time the page changed to Norwegian I was attempting to edit an image.  The edit options were not coing up (this issue continues btw) and the page was getting less and less responsive.

At this point, part of the page switched languages, so I tried getting back to the main edit suite landing page, thinking there was some kind of glitch.  The site was not responding at all by now and I was forced to close the page and re-open, by which time it was completely Norwegian and I was unable to uderstand what I needed to do to switch back to English.  I was forced to perform and internet search to find out, and risk clicking buttons without really understanding what I was doing!  This was around 2 weeks ago and since then it consistently reopens in Norwegian without warning.

[Bernadette3]

Thank you so much for this additional information. Were you editing an item image by any chance? Or were you inside the site editor and editing an image on the website? 

[Tribler]

i am having the same paroblem right now! I Norwegian isn't even listed as a language for squarespace. Anyway, I have chosen English twice in the dropdown and it does not change. Whenever I try to edit this is all that comes up.

[Adam7]

Hi, @NancyL. Can you try clearing all cache and cookies for Weebly.com? I wonder if it's not changing or deleting the right cookie.

[davidteater1313]

That does not work.

Its stuck in Norweigne  

Weebly Sucks No support at all,  Never responds

[PLZPLZ]

I'm having trouble with Norweigian default. How do I clear cooks or cache as you recommend?

[Bernadette3]

Thanks for reaching out, @PLZPLZ

You can update the dashboard language for your account in the bottom right corner of the dashboard. 

I checked your account, and the language is currently set to English. Please let us know if you are still have any questions. 

[PATF1K9]

OMG ME too... My website is defaulting to norwegian! what is going on??!!!

I changed it back to English and it keeps going back to Norwegian. I don't even KNOW anyone Norwegian. 

[PATF1K9]

Ok, this is insane.. I can't even call- or message through the REAL help feature since I can't read Norwegian- these are PAID sites Weebly !!! I got an email from "dan" but can't reply back because it is a no-reply email address. 

Somebody seriously needs to help me about this! either send me a REAL email I can get help through or CALL me- you have ALL my info on my account. 

www.coldcreekdogtraining.com thank you Rose 

[Bernadette3]

Hi Rose. How are you logging into your account? Are you clicking on a saved link, or do you type weebly.com in your browser address bar? Can you also let us know if you are typing out your email and password when logging in? 

[HartmanJ]

I'm having this problem too. It started Friday. I'm using a completely diferent computer and its STILL happening. 

[PATF1K9]

I forgot to include my website link www.coldcreekdogtrainingcanada.com the website looks ok it is the EDITOR that is messed up and reverting to Norwegian.

[Ellie_]

Hi there

@PATF1K9

We apologize for the inconvenience and frustration on your account. Are you able to clear your cache or try to open your account in an incognito browser? Please let me know if this issue continues to occur!