Upload Members via csv stalls

[CAnalytics]

I'm using a csv with text pasted from Notepad. 

I've placed a short message into the optional box from Notepad, 483 characters, counting spaces. 

26 new members in total. 

I get this screen. Clicking on import is non-responsive. The only button that fuctions is Cancel. 

Link to the image is here:

Spoiler

https://drive.google.com/file/d/1kUXO8fi-Irk9zra6sATSjuzFsZbe8Jwf/view?usp=sharing

lil help? 

[Adam7]

If you limit it down to just a single member, does it import that one member?

[wilstav]

We are also getting the same error.

Any update on this?

[Adam7]

Have you tried importing a single member, @wilstav?

[wilstav]

Yes we have. No luck. Same

[Bernadette3]

We would need the csv to test out. Have you submitted a ticket to support by any chance? 

[wilstav]

YES - ref:_00DE0Y7ru._5000L1JrynD:ref

[Adam7]

Thanks for contacting our team - they should help work through what might be happening, and if necessary escalate it to our Advanced Support team.

[wilstav]

Hi Adam, 

If you could help chase this up as I have not heard from Support since Friday. It is becomg urgent. Thanks

[Adam7]

It looks like our team responded again this morning, @wilstav. I would try the suggestion of importing it into Google sheets and exporting that to a CSV. I've found that to help in the past when having trouble importing a CSV.

[wilstav]

The Google Sheets process worked. Thank you.

[Adam7]

Awesome! I'm glad to hear that.

[YvonneCaneCorso]

Hi Adam,

I am having this same exact problem and I urgently need this CSV import to happen.  Single adding is not an option because there are 206 members.  I have tried everything listed as an option on this thread.  I am desperate.  Please help.

Thank you, Yvonne

[Bernadette3]

Do you have screenshots of the error you are receiving, and have you submitted a ticket to support? The rep will need the csv file to further troubeshoot the issue. https://www.weebly.com/app/help/us/en