x

Subcategories not showing

My site is not displaying sub-sub-categories and i don't know why. There is supposed to be a subcategory in the navigation pane of this site https://main-street-books.square.site/shop/stony-brook-elementary-/878?page=1&limit=60&sort_by=name&... and there is not. Many of my other categories have subs that are not showing and cannot be navigated to without the direct link. This is a new issue as of today. Site is 1 year old.

841 Views
Message 1 of 4
Report
3 REPLIES 3
Square

Welcome, @mainstreetbook! Thank you for making your first post!

I checked the category page you linked and I see a subcategory listed in the navigation on the left. When I check your account, I see that's the only sub category for that category. Is there another one that isn't showing?

829 Views
Message 5 of 4
Report

My company was experiencing a bug over the weekend and yesterday where some computers were not displaying the sub-categories correctly. The issue appears to have resolved itself on those machines.

828 Views
Message 5 of 4
Report
Square

Ok, glad to hear that. I'm not sure what caused it, but if you see it again let me know.

823 Views
Message 5 of 4
Report
This thread has been archived and locked. Please start a new thread if you would like to continue the conversation.