remove old uploaded files

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Square

Welcome, @AndreaKT! Thanks for making your first post.

To delete files you need to delete the element that you originally used to upload them. If you can't do that for some reason (like if you deleted the page that had the element on it), then our support team will need to delete them for you. Are those the only five you need deleted? I can take care of that for you if it's just these files.

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Message 20 of 19
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Hi Adam

Yes, please can you delete those five files.

Many thanks.

Andrea

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Message 20 of 19
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Hi!

We have the same problem. Google find all our old files.

Best regards 

Krista 

martam.weebly.com

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Message 20 of 19
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Square

Hi @Krista50. Were you looking to have the site un-published and have all content deleted?

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Message 20 of 19
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Hello!

All old uploaded files except two:

  1. transpordivahendite_hinnakiri.pdf
  2. lasterÜhma_tunnusmärkide_hinnakiri_9.01.2020.pdf

Thank You!

Best regards

Krista

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Message 20 of 19
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Admin

@Krista50 All files except those two have been deleted. Whew! haha, they were a lot, but I'm happy we were able to take care of that for you. Smiley Happy

AshleyK
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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Message 20 of 19
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Thank YOU, thank YOU very much!! Smiley Happy

Best regards

Krista

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Message 20 of 19
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I actually recently noticed the same issue. Google found a pdf uploaded of an old portfolio and i can't find where it was on my old website

http://rysq.weebly.com/uploads/2/8/5/5/28556317/13_0705v3_squires_robyn_portfolio_1999-2013.pdf

I have since move my site to another platform due to design constraints, but before fully transferring i need to clean up the weebly footprint. wink.

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Message 20 of 19
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Square

Hi @Rysq I've removed the file for you. You may still see it cached in your browser for a few days, though. 

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Message 20 of 19
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Adam, hi. What do you mean by "To delete files you need to delete the element that you originally used to upload them". I'm working as a contributor on a site and I never uploaded the PDFs that they asked me to take down. I've looked at all the buttons and their Settings and none of them hyperlink to either of the 2 PDFs. My client thinks that the files were removed, but I really can't tell. Meanwhile the author is sending us cease and desists.

FYI, here are the URLs for the 2 files in question:

https://www.lawyerslendahand.org/uploads/1/2/0/2/120247308/dr_sort_20_spect_port_form.pdf

https://www.lawyerslendahand.org/uploads/1/2/0/2/120247308/dr_sort_19_dic_aud_vis.pdf

I've tried to work this from the Google side, i.e., but this site is not even on my "Domains" list because I am only a contributor. Any advice?

Lorel

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Message 20 of 19
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Square

Ok, not a problem - all five files should be gone now.

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Message 20 of 19
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Hello - 

I really wish I could view and manage my own uploaded files on our Weebly site.

This one must be from a page that no longer exists.  Could you please delete this upload?

http://www.oaregion1.org/uploads/1/4/0/4/14047174/12-14_-_bc.pdf

Thank you.

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Message 20 of 19
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Also, is it possible to be sent a list of all of our present uploaded files?  I'd like to be able to do some cleanup and make sure outdated info isn't "out there" online.  I'm not sure why uploads that were on a since-deleted page still show up when someone does a search.

Thanks for your help.

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Message 20 of 19
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Square

I've removed that file for you, @BeverlyM.

If you contact our support team, they can provide you with a CSV export of all the files in your account.

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Message 20 of 19
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Thank you, Adam.  

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Message 20 of 19
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Hello again, Adam.

I am unable to get an active help chat going through customer support to make that request for a list of files.  Is it possible you could forward that request for me?

Thank you.

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Message 20 of 19
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Square

Did the chatbot not provide options for our support team, or did you get into chat but not get connected with a support agent?

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Message 20 of 19
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