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I need help on my website
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@Pinyawut Looks like you are using a custom domain with the "free" hosting plan?
Unfortunately, you can't do that anymore - to continue to use your custom domain you must upgrade your plan to a payment plan or if you wish to keep your free plan then you have to revert to using a Weebly sub-domain instead of your custom domain....
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i'm not actually on a free plan. That's why i'm confused.
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Hi @Pinyawut Your screenshot is showing the Domains page. You'll see you have a domain name registered, but the hosting plan is a separate charge. Once you update the site to a paid plan you'll be able to publish to your custom domain. The alternative is to change the site address to a Weebly subdomain instead. You can change the site address from the Settings tab in the editor.
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Thanks, but i read that if you register a domain with weebly, you dont need to pay again for hosting.
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It's the other way around. If you buy a suitable hosting plan (other than the cheapest) you don't have to pay for the domain itself for the first year of hosting.
Gary
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Thanks. May i ask if it has always been like this or is a new policy.
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A paid hosting plan has been required for a custom domain (regardless where it was registered) for a few years now. There's a few account that are older that are still grandfathered into the older billing rules that may still allow a Weebly-registered domain to be published to a free site, but we try to make that clear on posts we are replying to if that is the case.
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