Remove Taxes on Modifiers for returnable containers

[kbarralon]

The title of this thread has been edited by a Square Moderator from the original: "Remove taxes on modifiers"

Hello!

Is there a way to remove taxes on modifiers?

I understand that taxes are applied on each line item. But this is not very accurate for all businesses, we should be able to exempt taxes for specific modifiers.

For instance, I use modifiers for returnable-containers in my business. You pay 1$ or 2$ (depending of what you choose) your container but we refund you 1$ or 2$ if you bring back your container. But with Square it adds the taxes on modifiers as well which is problematic in this case because returnable containers are not taxable.

Is there a workaround for that? Or maybe this can be a feature request?

Thanks

[Alex_]

Hello @kbarralon,

Thank you for posting in the Seller Community.

At the moment we do not have the ability to disable taxes at a modifier level. We definitely see how it could benefit your business model. Our teams are constantly looking through our seller's feedback to make necessary improvements, and we will be sure to let you know if anything ever changes or if new updates are released. 

[cidreriecompton]

+1 here, we need that option.

We always charge the bottle fee (no taxes on this fee) on every cider bottle sold. I would need to have a 1,50$ added with every bottle purchases with no taxes.

I don‘t see how to do that at the moment.

The modifier with no taxes would allow us to do that... although if it is directly added in the purchase basket (with no taxes) that would work for us as well.

[Steve-o_C]

This reply was created from merging an existing thread: Removing tax on Modifiers

I've recently started setting up a Square website and terminal for our brewery retail, and all our beer sales need a 0.10c deposit with them. I've set up the beer items to have tax on them, however when I set up a modifier for can deposits, the modifier also has tax on it which is not what I want.

I've tried having the deposit as it's own item which works for our in-store sales, however when we get online orders many people aren't selecting the can deposit as well.

If there is a way to have tax options on modifiers this would be the perfect solution, but as far as I can see, no such option exists.

[Kassi_]

Hey @Steve-o_C - 

Thank you for reaching out!

Just to make sure I am understanding correctly - you want to add a tax to the modifier on your beer items? 

Taxes are applied to the entire item. 

[CE1]

It would be awesome to remove the taxes on the modifier.   So the Main Item is taxable, but the Modifier is Not taxable.

That's what we need.

[CE1]

I too Have this issue and have requested an enhancement.   I have an item that has tax that is often purchased with a non taxable item, without the non taxable item being a modifier-it is often a missed item because it needs to be purchased separately.  

This is a huge customer issue.

I Agree, it would be awesome to have this !

[CardinalAnna]

I would also like to be able to charge a deposit on every can we sell. We need a way to charge the taxes on the beer and the 20c deposit as an extra. Has anyone figured this out without making the customer add the deposit to the online cart?

[SeaCider]

Echoing what everyone else in this thread is saying.

We are another company that needs to add a non-taxable bottle deposit to each bottle of cider we sell. Leaving this up to the customer to add in the online store is not a workable solution.

The ability to automatically add a non-taxable modifier (in this case a bottle deposit) to an otherwise taxable item, is a key missing feature for anyone in our situation (selling products in a returnable package like a can or bottle online). Please prioritize this as a feature to update!

Thanks,

[MRKS2022]

Has anyone come up with another alternative?

[rosesnowdon]

Echoing what everyone else in this thread is saying!

We are another company that needs to add a non-taxable bottle deposit to each bottle of wine we sell. We agree that leaving this up to the customer to add in the online store is not a workable solution.

If the modifier cannot be setup to be non-taxable, then there needs to be a way to automatically add a separate item (that is not taxed) to the on-line order when another item is added and prevent the user from removing from their order.

Otherwise, Square does not work well for anyone selling taxable products on-line that must collect a non-taxable bottle refund.

[RustysCanmore]

Agreed, this is pivotal for a liquor store.
Each item will require a deposit (cans and bottles).

Each item might be a single can, 4 cans, 6, 8, 12, 15, 24

Bottles might be 1, 4, 6, 8, 12, 24

As well we have an enviro fee applied to certain items.

None of these are taxable items!

[lacasabianca]

It is now 2023, when will this option be available 

[_Violet]

Hi @lacasabianca - Thanks for following up on this thread.

I am currently reaching out to our Product Team for more insight on this. I'll be sure to come back here with an update once I receive more information. I appreciate your patience in the meantime 🙂

[asflores]

Any update to this? We really need the ability to have non-taxed item modifiers. 

[_Violet]

Hi there, @asflores - Thanks for checking in. I am currently waiting to hear back from our Product Team for more details on this feature request.

I will be sure to return here with an update once I get a reply from them. Thanks again for your patience! ⭐

[lacasabianca]

Any updates

[_Violet]

Hello again, @lacasabianca and @asflores 👋 I appreciate your patience here while I waited to hear back from our Product Team.

They've let me know that this is something we are considering building in near future. However, at this time, we do not have a specific timeframe for this. If we land upon an ETA, we will be sure to share any updates with you here in the Seller Community. 

We appreciate your input! 🙂

[Lyn3]

Hi Violet,

Thank you for letting us know where this is at.  

May I please ask for some help that I think you can provide right now?

a)  Can you please make some sort of clear post about this issue in a central location for all Square users?  It's taken me hours of slogging to find your post.  And there's all sorts of threads with bad/confusing information that can easily cause problems.  Since this issue affects every single Square customer selling items that need a non-taxed deposit, I think a great big, easy-to-find post is justified.   (Just an FYI:  every retailer in Canada has to charge deposits on every beverage they sell.)

b)  Please, let the product developers know that the deposit issue has a second prong that they have to solve at the same time.  So, problem #1 (which you already know about) is that deposits aren't taxed the same as the product they apply to; so we need to be able to set taxes for modifiers separately from the main item.  Problem #2 (which isn't mentioned above) is that we have to refund the deposit to ANY person who brings back a bottle.  That could be a bottle we sold 5 years ago -- the law says we must take it back and give the customer the $0.10 back (or whatever the deposit is currently set at).  So, imagine that scenario:  there is NO WAY to find the original transaction -- it could be years ago, it was on God-knows what credit card, etc.   So, Square needs to include a way to record that I'm giving $0.10 CASH to a customer as a returned deposit.  I'm no programmer, but it occurs to me that an item with a negative value might do the trick.  Then when I'm trying to balance my books, I can see that in May, I "sold" 100 deposits at $0.10 and I "sold" 90 "deposit returns" at -$0.10.  My books balance and Square balances.  Right now, I'm "selling" deposits, but doing the refunds out of a box under the counter; there's no way to balance Square and it's just going to get more and more out of balance as the months go on.

Thank you for your time and, hopefully, your help.

[lacasabianca]

Its June 2024, when are the developers going to get this done. 

[RobynR]

Hello @CrannogAles @lacasabianca,

Thank you for contacting the Community.

We currently do not have an update on this matter. Please share your feedback or vote on this request in our Ideate Room.

Our Product Team closely monitors this forum as they continuously enhance our products based on valuable feedback like yours.