keep getting payments are not enabled for this site

[gareth33]

keep getting this message at my checkout my account is new but i have fully completed the set up guide and have liked stripe any ideas on this ?

[Lou8]

Hi @gareth33, welcome to the Community 👋.

I'm sorry to hear you're not able to accept payments on your website. If you're using Stripe as a payment method, I'm assuming you have a Weebly website - could you confirm and share your website URL ? 

[gareth33]

hi its Shop | Flip packs get stacks (square.site)

[Breffni · Accepted solution]

Hi @gareth33, thanks for your patience. I'm just taking over from Lou here. 

We checked your case with our Square Online team, and they confirmed that as your website is a Square Online site, Square will be the payment processor.  

We noted that some of your items are unavailable due to a location sync issue.

To fix this, you will need to update your location type from Mobile to Physical, as well as input a validated address here. 

Once this is done, you'll need to go to: 

Online > Fulfillment > Shipping > Edit your Shipping Address (if it's correct, just make a small edit and resave). 

This will initiate a resync and will allow the Online store to be recognised as available. 

I hope this helps!