Quick amounts not showing on keypad when using new experience

Hi, just upgraded the app to use the new point of sale (iPad) and the quick amounts I had set up are no longer showing on the keypad. Quick amounts are turned on and if I revert to “previous experience” they return. Any pointer on this one? Thanks for reading.

1,059 Views
Message 1 of 5
Report Inappropriate Content
4 REPLIES 4
Admin

Hi @Eastlmark, thank you for sharing this! It looks like the Quick Amounts feature may not be available on the redesigned Square Point of Sale. I've reached out to the appropriate to confirm whether this is a temporary restriction on the beta version or if it's the expected behaviour with the redesign. Once I have more information, I'll be sure to follow up on this thread. 

Tra | she/her
Community Program Manager, Square
1,055 Views
Message 2 of 5
Report Inappropriate Content
Square Champion


@tranguyen wrote:

Hi @Eastlmark, thank you for sharing this! It looks like the Quick Amounts feature may not be available on the redesigned Square Point of Sale. I've reached out to the appropriate to confirm whether this is a temporary restriction on the beta version or if it's the expected behaviour with the redesign. Once I have more information, I'll be sure to follow up on this thread. 


I think it’s a known issue, options in the setting ui but nothing shows when updated.

1,054 Views
Message 3 of 5
Report Inappropriate Content
Admin

Hi @Sam_400º, thanks for confirming this! I've reached out to the Beta team and they are aware of the issue. They are working to fix this right now but there are some works that need to be done. I'm keeping an eye on this and will follow up on this thread once I have an update. 

Tra | she/her
Community Program Manager, Square
1,052 Views
Message 4 of 5
Report Inappropriate Content

Thanks all, will keep an eye out and use the previous version for now.  Most of my payment amounts are one of 3 options so it was a useful feature.

1,048 Views
Message 5 of 5
Report Inappropriate Content