Re: POS app - not loading due to location services...

Harrowandfearn · ‎10-11-2023

The POS app, is not opening due to location services being ticked / enabled. Is this a bug, as it was working fine on this device prior to an android software update from 12 - 13.

Help please square..?

Thanks

Breffni · ‎10-12-2023

Hi @Harrowandfearn - thanks for your post.

Do you mean the app is not opening if you don't enable all of the required location settings? The geo-location, or GPS, on your mobile device, must be turned on at all times when using Square. Square needs to know where transactions take place to reduce the risks associated with those transactions and to minimize payment disputes.

Let me know if I've misunderstood the question.

Breffni
Community Moderator, Ireland, Square
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POS app - not loading due to location services?

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