kath1965
10-09-2022
07:21 PM
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CSV file update
Hi, I`ve exported my csv file, changed all new quantities box to 1, imported the new file.
When I look in library they have changed to quantity 1 (or more for options) but my live site will still let me order more than 1 item, most of my things are only 1 quantity
Does it take a while to update?, before I start playing around and make it worse
Thanks
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1 REPLY 1
Breffni

10-11-2022
02:33 PM
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Hi @kath1965, thanks for your post and welcome to the Seller Community.
Yes, there can sometimes be a small delay in the sync (an hour or so) but that should be resolved by now.
If you are still experiencing this issue, please unpublish and republish your site. If that doesn't update the figures, let me know and we can look further into this.
Breffni
Community Moderator, Ireland, Square
Sign in and click Mark as Best Answer if my reply answers your question ✨
After a wonderful three years supporting the Seller Community, I've moved teams!
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
Thank you for all the memories and connections—here’s to new adventures!
Community Moderator, Ireland, Square
Sign in and click Mark as Best Answer if my reply answers your question ✨
After a wonderful three years supporting the Seller Community, I've moved teams!
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
Thank you for all the memories and connections—here’s to new adventures!
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