We too have been having the same issue now for just over 2 weeks. Dozens of customers have told us that their cards are all being declined. Our tests revealed the same thing. One customer also tried Google Pay and PayPal. Neither worked. But then out of nowhere a transaction goes through successfully.
I called Chase and other customers contacted their banks - our credit cards were not declined on their end. When I look at the Square Transaction Status report, I see a handful of declined cards but we've had dozens of complaints and I can see that none of my attempts made it onto the report.
We've talked to customer service twice on 8/23 - they temporarily disconnected our store from Square and suggested that maybe our variable variation was causing the issue. Of course the transaction goes through for customer support...but then almost immediately afterwards we are unable to purchase the same item. I deleted the variable variations from the online store but I still see them in Square, so there is also a syncing issue going on. Deleting that variation solved nothing.
I emailed customer support 6 days ago and never heard back. I emailed them again a few minutes ago.
We use Square as the payment processor with WP Easy Pay and WP Give. Transactions go through just fine. So the issue is specific to Weebly.
We are a volunteer run non-profit and have been a Square customer since 2016. We would greatly appreciate some help.
UPDATE: I created a new item in Weebly, with no variations, and the transaction was completed. I then added options (2 priced variations) within Weebly, and attempted to make the purchase..."Payment was declined. Please try again." I then went back into Weebly and deleted the options and attempted to make the purchase....transaction was completed. I used Chrome auto fill for my billing and credit card info on all 3 transactions. No typos.
