smccray
02-29-2024
05:42 PM
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Can I go back and edit an old ticket?
If I get an order wrong and need to go back and retroactively change the items, how would I do that?
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TheRealChipA
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03-01-2024
10:35 AM
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Hi @smccray. Currently, once an order has been paid/closed there is no way to change anything about it. And, unfortunately since it seems like you are using Restaurants, I can not think of any possible work-around. Can you be more specific about why you are wanting to change the transaction, giving a few examples of what was entered wrong and needs to be corrected? If you do that, I might be able to come up with a workaround for you. No promises, but anything is possible!
Chip
Square Champion, Innovator & Expert
Piper’s Ice Cream Bar, Covington KY USA Website Facebook
Click here to see a list of third-party apps I use to add functionality to my Square account!
![](https://1drv.ms/i/s!Agx-8w-wb-ChpaFOrVDdQMlpMgRH9w?embed=1&width=256)
If my answer resolves your issue, please take a minute to mark it as Best Answer. That helps people who find this thread in the future.
Square Champion, Innovator & Expert
Piper’s Ice Cream Bar, Covington KY USA Website Facebook
Click here to see a list of third-party apps I use to add functionality to my Square account!
If my answer resolves your issue, please take a minute to mark it as Best Answer. That helps people who find this thread in the future.