Payroll setup issues

[KennyA]

Hi, when we started our business, we registered as Skyeline Kennels with the dba being IB808 Apparel. However, we rebranded last year March to N8V Built. When the name N8V Built is in the "DBA" line, this message pops up. But if I leave the previous name in, I am able to continue to the next step. Iʻd like to know, if I continue with the previous dba will I be able to change it later in the settings? Also, if I leve it blank, the same messge shows. Any help will be greatly appreciated.

[Donnie-M]

@KennyA did you already have a square account?  If so, you would be better served to just do a new location and then disable the other one.  The main business name can't change unless you contact square directly from what I know.  If you are trying to set up a new account, maybe it is picking up on verification issues.  

[KennyA · Accepted solution]

I figured it out taking a chance😅. I continued the setup with the previous name. Once it was all setup, I was able to change it in the tax info section.

[frances_a]

Hello @KennyA 👋

Glad to hear you figured this out! 

Your payroll information will match your account information and sounds like making the updates in account settings first did the trick. 

Thank you for updating this thread and letting us know. 

Also wanted to thank @Donnie-M for jumping in here to assist, we appreciate you!