Square kiosk not showing my items and categories

[Rlc2]

I created my categories and items and assigned them to the kiosk. But when I sign into square kiosk and start a new order it says I have to add categories with items. 

any help would be appreciated.

[MayaP · Accepted solution]

Hello, I see this is your first post. Welcome to Square Champions! We're thrilled to have you as part of our community, and we're here to support you every step of the way. 👋🎉

If you are missing an item that was added to your kiosk menu, follow these steps:

1. Make sure you wait up to 10 minutes for the changes to sync from your Square Dashboard to your Square Kiosk app. After 10 minutes, refresh the Kiosk app by tapping Start new order or by closing the app and reopening.
2. Ensure the item is assigned to a category and that category is enabled on your kiosk menu. Edit Category > Channel visibility > Kiosk: ON > Save.
3. Ensure the missing item has the proper settings enabled to appear on the kiosk menu. On the Edit Item page, check the following:
   a. Under the Where it’s sold section, toggle Kiosk ON.
   b. Under Site visibility section, select Visible.
   c. Scroll to Fulfillment and select Online fulfillment methods > Edit > Self-serve ordering > Done.

I hope this helps! Feel free to reach out to me or any of our Seller Community moderators if we can help with anything else 😊