How do I reopen my old account?

[DickBenton]

Years ago I had an account. My phone number hasn't changed but everything else has. How do I re establish, re open my account. Password and login don't work.

[StevenCheech]

You'll need to call Square directly about this. The number is 

1-855-700-6000

https://squareup.com/help/us/en/article/4993-contact-square-support

[MayaP]

Thanks for stepping in and helping @StevenCheech! 😊

[MayaP · Accepted solution]

Hey @DickBenton, I see this is your first post. I am glad you could join the Square community! 🤗

I am sorry to hear you're having trouble accessing your old account. Could you let me know exactly what error message you’re seeing when you try to sign in?

If you did remember your login email, you can reset your password to regain access. However, if both your email and password are incorrect or was changed, as @StevenCheech mentioned, you’ll need to reach out to our Support Team for further assistance. You can contact them at 855-700-6000, Monday to Friday, from 6 AM to 6 PM Pacific Time. Let us know if you need anything else!