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Location Question
So I normally set up my food truck in the same location. This Saturday I am doing an event at a different location. If I update my delivery address to the event address. If I receive an online Square store order for delivery, will Door Dash come to my new address for the day rather then my normal location?
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Hello @pushcarthotdogs - I see this is your first post in the Seller Community so I'd like to officially welcome you! 🎉👏
You would first need to update your location in Square and then confirm that the courier has it updated on their end as well. You can contact the service provider to request more information on when the courier will arrive, and/or request a re-dispatch.
- Uber/Postmates: Call 1 (866) 987-3750. Be sure to have your Delivery Token or Uber ID available to share with the receiving agent.
- DoorDash: Call 1 (855) 599-7066. Be sure to state that it’s a DoorDash Drive Delivery, and provide the Store Name, Customer Name, Customer Phone Number, and Delivery ID.
I hope that helps! If you have any other questions please let me know here, or you can reach Square Online support at 1-855-700-6000 squ.re/contactsqsupport.
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